Why Beacon IT?
We believe technology should empower, not overwhelm. Since 2016, we’ve been helping SMEs to move forward, stay secure, and work smarter.
Choosing the right IT partner isn’t just about fixing things when they break. It’s about trust, clarity, and results.
At Beacon IT, we get what businesses really need - Support that’s fast, advice that’s honest, and costs that make sense.
Customer-focused.
We’re big enough to deliver, small enough to care, and always focused on keeping your business running smoothly.
Straightforward communication.
We keep things jargon-free, making IT simple to understand for everyone in your team.
Flexible support that fits you.
Think of us as your IT department. Scalable, adaptable, and always on your side.
Quality service, proven results.
Always accessible.
Need support out of hours? With contracts and a personalised client portal, you’ll never be left guessing.
The right size partner.
We’re small enough to be personal, but experienced enough to deliver at scale.
Transparent pricing.
No hidden extras, no nasty surprises. Just clear, competitive costs.
IT support you can measure and rely on.
With 6,000+ requests resolved since January, we’ll let the numbers do the talking.
97%
Within SLA
68%
First Call Fix
2s
Avg. Time to Answer
Where strategic thinking meets everyday tech.
We don’t just fix IT problems. We protect productivity, reduce risk, and keep your business moving.
Improve decision-making.
Clear visibility into IT performance and risks helps guide you to make smarter business decisions.
Align IT with strategy.
We make sure your IT setup supports your wider business goals. Not just the day-to-day.
Plan with confidence.
Our insight and reporting help you forecast, budget, and grow your IT without the tech guesswork.
What customers are saying.
Because it means more when someone else says it.
All the latest tech insights.
Smart business thinking. Secured by better IT.
Partnered with
© 2025 Beacon IT Ltd, 59 Holt Road, Norwich, Norfolk, NR6 6XS
Registered in England No. 10013547
"All of the customers I’ve recommended Beacon IT for have seen a vast improvement in all aspects of their IT systems and have been over joyed with their approach and workmanship following mostly confusing, unreliable and expensive relationships with previous IT companies. I’m happy to recommend Beacon IT to anyone and look forward to continuing our working relationship."
Fraser Brooks
Owner, Brooks Electrical
"Beacon IT has supported us with larger-scale projects, such as moving away from reliance on existing hardware to adopt a more resilient, flexible system. This shift has greatly enhanced our ability to support remote work for our team members. They’ve also excelled in addressing smaller, everyday needs, like advising on the best monitor setup for individual employees."
Tony Bailey
Group Managing Director, Fevore
"Beacon IT provide us with a wide range of services, including all year round IT support, telephone, broadband, mobile phone and cloud services, backup, hardware and even designing and hosting our website. The one thing that stands our for me is their ability to deliver, and question if needs be, what the best IT solutions are for our business across our four sites. In my experience, not all IT companies do this, and it's something I value above all else."
John Banbury
Director, Once Upon A Time Nursery
“RMC Global had a very specific requirement for IT support which included development of software. We were looking for a new supplier when Beacon IT started supporting our sister company, Anglian Assessors. We were impressed by the knowledge displayed and the forward-thinking way in which they looked at systems and the best solutions."
Debbie Worboys
Operations Director, RMC Global Ltd
"We have recently signed off on the latest build of our website and we are delighted with the result and have had lots of great feedback from customers and suppliers across the country! It all comes down to providing a personal and local approach to business and people and this is something Beacon IT get it right every time."
James Harris
Director, Officeflow