VoIP phone systems for SMEs.
Smart VoIP solutions packed with features to keep your team connected anywhere.
Flexible, reliable business phones that work anywhere without the clunky hardware or tangled wires.
When your phones flex, your business can too.
Phones should help you grow, not hold you back. Traditional systems tie staff to desks, make scaling expensive, and leave remote teams out of the loop.
With VoIP, your business gets the flexibility to communicate anywhere, on any device, without clunky hardware or high costs.
We set up cloud-based phone systems that scale as you do, from a handful of users to hundreds, with features like call routing, voicemail-to-email, and Microsoft Teams integration built in. That means smoother communication, lower costs, and a setup that grows with your ambitions.
Scale without ease.
Add new users and features easily, without expensive hardware or complex installs.
Stay connected anywhere.
VoIP lets your team make and take calls, messages, and meet from any device, wherever they’re working.
Impress every caller.
Professional features like auto-attendant, call routing, and voicemail-to-email make your business sound bigger and sharper.
Where strategic thinking meets everyday tech.
We don’t just fix IT problems. We protect productivity, reduce risk, and keep your business moving.
Improve decision-making.
Clear visibility into IT performance and risks helps guide you to make smarter business decisions.
Align IT with strategy.
We make sure your IT setup supports your wider business goals. Not just the day-to-day.
Plan with confidence.
Our insight and reporting help you forecast, budget, and grow your IT without the tech guesswork.
Everything you need to stay connected. Built in, not bolted on.
From cloud systems to mobile apps, our VoIP services give you flexibility, scalability, and the tools to sound professional wherever you work.
VoIP that just works.
Wherever you work.
Crystal-clear calls, anywhere.
Whether you’re in the office, remote, or halfway up a ladder, our VoIP systems keep your team connected on any device, from anywhere.
Features you’ll actually use.
From call recording and voicemail-to-email to mobile apps and Teams integration, we set you up with the tools that make communication easier — not harder.
One phone system, zero faff.
We manage everything — setup, support, and upgrades — so your phones just work. No line rentals, no finger-pointing, and no crackly calls.
What customers are saying.
Because it means more when someone else says it.
Keeping your team connected without the dropouts.
Fix unreliable internet, for good.
Slow speeds, random dropouts, signal dead zones? We design and manage reliable networks that keep your team connected, wherever they work.
Get a network that’s built to scale.
Whether you're five desks or five sites, we make sure your broadband, Wi-Fi and routing are ready to grow with you. No DIY setups, no spaghetti cables.
One partner for all your comms.
Internet, VoIP, failover, firewalls. We do it all. So when you need support, there's no finger-pointing. Just one team who sorts it all out.
Frequently Asked Questions.
What is VoIP and how is it different from traditional phones?
VoIP uses the internet instead of old copper phone lines. It’s more flexible, more scalable, and usually more cost-effective.
Can my team use VoIP if they work remotely?
Absolutely. VoIP works on laptops, mobiles, and handsets, so staff can make and take business calls anywhere.
Is VoIP reliable enough for business use?
Yes. With the right setup and a strong connection, VoIP delivers crystal-clear calls and features that standard phones can’t match.
What happens if the internet goes down?
We set up backup options like call forwarding and mobile apps, so you stay reachable even if your broadband stumbles.
Can you move our existing numbers to VoIP?
Yes. We handle number porting so you can keep your existing business numbers while upgrading to a smarter phone system.
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© 2026 Beacon IT Ltd, 59 Holt Road, Norwich, Norfolk, NR6 6XS
Registered in England No. 10013547
"All of the customers I’ve recommended Beacon IT for have seen a vast improvement in all aspects of their IT systems and have been over joyed with their approach and workmanship following mostly confusing, unreliable and expensive relationships with previous IT companies. I’m happy to recommend Beacon IT to anyone and look forward to continuing our working relationship."
Fraser Brooks
Owner, Brooks Electrical
"Beacon IT has supported us with larger-scale projects, such as moving away from reliance on existing hardware to adopt a more resilient, flexible system. This shift has greatly enhanced our ability to support remote work for our team members. They’ve also excelled in addressing smaller, everyday needs, like advising on the best monitor setup for individual employees."
Tony Bailey
Group Managing Director, Fevore
"Beacon IT provide us with a wide range of services, including all year round IT support, telephone, broadband, mobile phone and cloud services, backup, hardware and even designing and hosting our website. The one thing that stands our for me is their ability to deliver, and question if needs be, what the best IT solutions are for our business across our four sites. In my experience, not all IT companies do this, and it's something I value above all else."
John Banbury
Director, Once Upon A Time Nursery
“RMC Global had a very specific requirement for IT support which included development of software. We were looking for a new supplier when Beacon IT started supporting our sister company, Anglian Assessors. We were impressed by the knowledge displayed and the forward-thinking way in which they looked at systems and the best solutions."
Debbie Worboys
Operations Director, RMC Global Ltd
"We have recently signed off on the latest build of our website and we are delighted with the result and have had lots of great feedback from customers and suppliers across the country! It all comes down to providing a personal and local approach to business and people and this is something Beacon IT get it right every time."
James Harris
Director, Officeflow